Where can I find your Terms & Conditions?

They can be found in the footer of every page. Under the Information header then Terms & Conditions.

Alternatively, our Terms & Conditions can be found HERE.

Do you offer financing?

Yes we do! Check out our Financing page for more information.

Where are your stores located?

Our stores are located at Warringah Mall, Brookvale and Macquarie Centre, North Ryde - Sydney. For information about our stores please visit our Store Locations page. We also deliver Australia wide via our online store. 


Can I do Work Experience at your store?

Yes! If you play an instrument and are interested in learning more about retail and small business management we would love to discuss your Work Experience application. Please send an email with your musical experience, dates and school information to mandyb@mallmusic.com.au.

Does Mall Music Price Match other stores?

Absolutely! Mall Music Price Match* any product that is IN STOCK at any AUSTRALIAN AUTHORISED DEALER which has a PHYSICAL RETAIL STORE and has the price PUBLISHED on their WEBSITE. Check out our Price Match Guarantee for further details.

Can I bring my instruments in for service, tune-up or repairs?

Yes, at Mall Music, we have a functioning workshop situated in the store, covering all types of instruments including guitars, brass, woodwind, amplifiers, public address systems and electrical equipment repairs & servicing. There are over sixty years of combined experience between our in-store technicians and we also have an Brass & Woodwind servicing. Please feel free to contact us at info@mallmusic.com.au to find out more about our Workshop services. Or visit the following link: Workshop


We will be continually adding more FAQs to this page, please contact us at info@mallmusic.com.au to ask us a question about anything that isn't available here.